This page (also called an imprint) identifies the business that operates the BlingSIM website, the My eSIMs dashboard and the eSIM plans sold on them, as required by e-commerce and consumer law.
1. Service provider
- Company
- BlingSIM (company), trading as BlingSIM
- Registered address
- Registered address available on request from support@blingsim.com
- Company registration
- Available on request
- VAT / tax ID
- Available on request
- Customer support
- support@blingsim.com · email only
- Privacy contact
- privacy@blingsim.com
- Legal entity: BlingSIM, a company established in our country of establishment.
- Trading name: BlingSIM. "BlingSIM" is a trading name of BlingSIM; it is not a separate legal entity. Your contract is with BlingSIM.
- Registered address: Registered address available on request from support@blingsim.com. This is a geographic address at which you can reach us in writing; it is not a post-office box.
- Persons authorised to represent the company: the directors or managers recorded in the company register entry shown in section 2.
2. Registration and tax details
- Company registration: Available on request
- VAT / tax identification: Available on request
- Prices and tax: prices on our website are shown in US dollars. See section 7 of our Terms of Service for how taxes and currency-conversion fees are handled.
3. How to contact us
- Customer support: support@blingsim.com (Email support — we reply within 24 hours).
- Telephone: email only.
- Privacy and data-protection requests: privacy@blingsim.com.
- Post: BlingSIM, Registered address available on request from support@blingsim.com.
- Our order and delivery emails are sent from noreply@blingsim.com. Replies to those emails are directed to support@blingsim.com, and you can always write to that address directly.
4. Legal and data-protection representatives
- EU representative (GDPR Article 27): Not yet appointed - contact privacy@blingsim.com
- UK representative (UK GDPR Article 27): Not yet appointed - contact privacy@blingsim.com
- Privacy contact: privacy@blingsim.com. Our Privacy Policy explains how we use personal data and how to exercise your rights.
5. Supervision and regulatory note
- BlingSIM resells prepaid, data-only eSIM plans. The mobile service itself is supplied through eSIM Access (provisioning partner) and local mobile network operators. We are not a mobile network operator and do not run the networks your eSIM connects to.
- Our eSIMs are data only: there is no phone number, and you cannot make calls, send SMS or reach emergency services (such as 112 or 911). Keep your regular SIM active for that.
- Consumer contracts with us are governed by the laws of our country of establishment, without depriving consumers of the mandatory protections of the country where they live (see section 23 of the Terms of Service).
- Data-protection supervision: the supervisory authority of our country of establishment. EU and UK residents can also complain to the authority where they live (see the Privacy Policy).
6. Hosting and technical providers
The website and its services run on infrastructure operated by these providers:
- Vercel — website hosting, serverless functions and request logs.
- Supabase — database hosting for orders, eSIM records and accounts.
- Resend — delivery of transactional emails (order confirmations, eSIM QR codes, sign-in codes).
- eSIM Access — eSIM provisioning; the QR images in our emails load from its servers.
- Payment providers — Stripe, PayPal, Aurexio (which may use PayPal, Stripe or Airwallex) and OxaPay (cryptocurrency). Each collects your payment details on its own pages.
Their roles and locations are described in section 7 of our Privacy Policy.
7. Complaints and dispute resolution
- To complain, email support@blingsim.comwith the subject "Complaint" and your order number. We acknowledge complaints within 2 business days and aim to give a full answer within 14 days.
- We are not currently a member of an alternative dispute resolution (ADR) scheme. The European Commission's online dispute resolution platform closed on 20 July 2025, so we do not link to it. You can contact your national consumer authority or advice service, or go to court.
- California residents: under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.
8. Responsibility for content
BlingSIM is responsible for the content of this website. Plan details (coverage, data, validity and networks) come from our provisioning partner and are updated regularly; the details shown at checkout are the ones that apply to your order. Our website, brand and content belong to us or our licensors. Country flags are shown for orientation only and do not imply any official endorsement.
Links to other websites
We link to payment providers, phone manufacturers and other third parties. We do not control their pages and are not responsible for their content or privacy practices.